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Terms of Service

Clean Cans Ontario (operating as Maggot Wrangler)
Last updated: April, 2026

1. Overview

These Terms and Conditions govern the use of services provided by Clean Cans Ontario, operating as Maggot Wrangler (“ we”, “our”, “us”). By signing up for or using our services, you agree to the terms outlined below.

2. Services Provided

Maggot Wrangler provides residential garbage bin cleaning services using high-temperature, pressure washing systems.

Services include:

3. Service Areas and Zones
  • Cleaning of garbage, recycling, and/or organic (green) bins
  • Interior and exterior cleaning of bins
  • Use of water heated to approximately 200°F to sanitize and remove bacteria, debris, and odours

We currently service select towns and neighbourhoods within Simcoe County and North Barrie.

If you are outside a current service area:

  • Service is route-based and limited to specific areas we actively operate in
  • We do not service isolated or single rural stops outside established routes
4. Scheduling and Service Timing
  • You may join our waitlist
  • We encourage grouping multiple households together to help establish a new service zone

Bin cleaning is performed the day after your municipal waste collection.

Our service is offered on a monthly or bi-monthly basis and is scheduled based on your selected bins and collection days. Service times are not guaranteed and are completed within your scheduled route window.

  • Your municipal collection follows this rotation:
  • — Week 1: Garbage + Green Bin
    — Week 2: Recycling + Green Bin

Important:

Example:

  • Your service may be split across multiple dates within the same service cycle based on your municipal pickup schedule.
  • Not all bins are cleaned on the same date

This still counts as one "Visit". Customers may see multiple upcoming service dates in their portal. These represent different bins being cleaned, not additional charges.

  • Week 1: Garbage + Green Bin
  • Week 2: Recycling
5. Customer Responsibilities

To ensure successful service, customers must:

Bins must be placed at the curb and be clearly visible and accessible. Bins that are blocked, obstructed, or not accessible at the time of service may result in the visit being counted. We clean empty bins only.

  • Place bins at the curb on their scheduled service day
  • Ensure bins are empty
  • Provide safe and unobstructed access
6. Missed Service Policy

If bins are not placed out for service:

If service is missed: The visit will still be counted. One (1) complimentary reschedule may be provided if the customer notifies us once bins have been placed out again.

  • You will receive a notification that your bins were skipped
  • If our driver is still nearby, you may have a short opportunity to place bins out
7. Payments and Billing
  • To request a reschedule, the customer must notify us once bins have been placed out again
  • Additional reschedules will be subject to a $10.00 return fee

Payments are processed through our secure customer portal powered by Stripe. Billing occurs on the 1st of each month. Services are billed in advance. If a payment fails:

8. Subscription Plans and Minimum Terms
  • You will be notified and asked to update your billing information
  • Service may be paused until payment is resolved

We offer recurring service plans including:

Minimum commitments:

  • Monthly
  • Quarterly (3 Visits per Season)

If a subscription is cancelled before the minimum term:

  • Monthly plans require a minimum of 3 visits
  • Quarterly plans require a minimum of 2 visits
9. Cancellations and Rescheduling

Customers may request cancellations or changes to their service.

  • Completed visits will be charged at the one-time service rate
10. Weather and Seasonal Service
  • Changes must be made with reasonable notice
  • Early cancellation fees may apply if minimum service requirements are not met

Service may be delayed or rescheduled due to severe weather, including heavy rainfall. Seasonality:

11. Service Limitations
  • Services operate approximately April/May through October 31
  • After October 31, all services and billing will be paused
  • Services will resume the following season

We clean standard residential bins only. Bins must be empty prior to service. We reserve the right to refuse service if bins contain hazardous or unsafe materials. While we aim for thorough results:

12. Damage and Liability
  • Complete removal of all stains or odours is not guaranteed for heavily neglected bins

Clean Cans Ontario is fully insured; however:

13. Bin Identification
  • We are not responsible for damage caused by pre-existing cracks, structural weakness, or normal wear and tear
  • Plastic bins may become brittle over time and may be more susceptible to damage during cleaning

By using our services, you agree that:

Removal of the identification sticker may result in service delays or additional charges.

  • A Maggot Wrangler identification sticker may be placed on your bin(s)
  • This sticker is used to identify bins enrolled in our service for operational purposes
14. Photos and Marketing Use

As part of our service:

By using our services, you agree that:

  • Before and after photos of bins may be taken
  • These images may be shared with customers following service
15. Communication
  • Clean Cans Ontario may use these images for marketing purposes
  • No personal information or identifying details will be shared

Customers may receive:

  • Service reminders
  • Visit Completion Alerts
  • Payment notifications
  • Missed service alerts
  • Additional reminders / Notifications
  • Optional “on the way” notifications (if requested)
16. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on our website.

17. Contact Information

For questions or support, please contact: Email: info@maggotwrangler.ca

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